Most medical Aid Schemes cover all clinical costs and accommodation in a Psychiatry Hospital for all psychiatric related therapy for up to 21 days/ annum.
Careline Clinic’s hospital fees include, but are not limited to charges for accommodation, the use of medical equipment and dispensary.
Occupational Therapy forms part of the Careline Clinic’s Group Therapy Programme, which is Psychiatric related, but it is per medical aid tariff. Doctors, pathologists and other service providers’ accounts are rendered independently at the hospital, unless stated otherwise. Medication is charged per item and is part of your hospital bill.
Tariffs charged are negotiated between Careline Clinic and your medical aid annually.
Terms and tariffs vary between medical aids and you are encouraged to obtain specific information from your Scheme. Please familiarize yourself with their benefits and rules.
Terms and Tariffs for Private paying Patients is available at our Case Manager and Credit Controller.
Daily rates will be charged according to an agreed contract between Careline Clinic and your Scheme or to the terms of private tariff schedule. Disable rooms are subject to availability on the day of admission. Kindly note that the use of these facilities will be for patients with disabilities only.
Parent of a Child Adolescent that might overnight will be provided with breakfast, lunch and a night snack, no hospital bed will be avail to you as the scheme only fund the patient.
MEDICAL AID SCHEME PATIENTS
Please ensure that you are familiar with your scheme’s benefits. It remains your responsibility to obtain authorization from the medical aid and you are encouraged to do it at least 48hours prior to admission. You are reminded that the account remains your responsibility and is payable within 30 days of discharge. Patients also remain responsible for any shortfall of claims not paid by the Medical Aid.
Certain Schemes require a co-payment deductible from the member for a portion of the treatment not covered by the scheme. This is payable on admission.
Certain treatment/pharmaceuticals may not be covered by your scheme. Please confirm this with your medical aid when authorization is obtained.
TAKE HOME MEDICATION/ T.T.O
Prescribed by your doctor and the funding thereof is determined by your medical aid.
PRIVATE PAYING PATIENTS
A pre-payment in the form of an estimated deposit is payable upon admission. Should your account exceed this amount, you may be required to make further interim payments. Please note that the estimated deposit is not a quote as there are a variable that may influence the final amount.
Every effort will be made to finalise your account on discharge. A waiting period of +/-2 hours may be expected. If discharges take place on a weekend or after hours the final account will be posted to you on the next business day.
If the deposit exceeded the final amount, a refund will be issued from our Finance Department. Please complete the necessary documentation that will allow us to process any funds correctly.
Upon discharge patients are required to sign the discharge documentation. Failure to report at Reception Desk on discharge will result in additional charges on your account. All applicable payments must be made on discharge.
METHODS OF PAYMENT
- Bank guaranteed Check
- Credit/Debit Card
- Various Buy Aid Cards
OUR FRIENDLY STAFF ARE AT YOUR SERVICE SHOULD YOU REQUIRE MORE INFORMATION.